Explore exciting opportunities at Xtedder and join our dynamic team!

Job Description:

Senior Salesforce Business Analyst with strong experience translating business requirements into scalable Salesforce solutions. The ideal candidate excels in process analysis, documentation, Salesforce configuration, and UAT coordination. Strong communication skills, autonomy, and experience in complex digital transformation projects are essential.

Responsibilities:

• Gather, analyze, and document business requirements with stakeholders.
• Translate business needs into functional and scalable Salesforce solutions.
• Create user stories, acceptance criteria, and process flows (AS‑IS / TO‑BE).
• Configure Salesforce features (Objects, Fields, Flows, Validation Rules, Reports).
• Coordinate UAT testing and ensure delivery quality.
• Collaborate with technical and product teams to align priorities and roadmap.
• Monitor KPIs, identify improvements, and optimize business processes.
• Ensure compliance with governance standards, security, and Salesforce best practices.

Requirements:

Experience with Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Jira, Confluence.

Shape your future with us @Xtedder

Av. Engenheiro Duarte Pacheco Amoreiras
Torre 1, Piso 3 S9
1070-101
Lisbon, Portugal