Explore exciting opportunities at Xtedder and join our dynamic team!

Job Description:

We are looking for an AWS Operational Support Engineer with experience in cloud production environments to work remotely from Portugal. This role focuses on monitoring, operational support, and continuous improvement of AWS infrastructure, ensuring system availability, performance, and resilience.

Responsibilities:

• Monitor and optimize AWS-based production environments, ensuring high availability and performance
• Manage observability tools such as CloudWatch, X-Ray, Datadog, and custom dashboards
• Lead response to critical incidents, including troubleshooting, root cause analysis, and reporting
• Maintain and improve disaster recovery, failover, backup strategies, and resilience testing
• Support ECS clusters, EC2 instances, S3, load balancers, databases, and RabbitMQ
• Troubleshoot CI/CD pipelines, Infrastructure as Code deployments, and production releases
• Collaborate with development teams to improve performance and reliability
• Manage IAM roles, security configurations, certificates, and access controls
• Create and maintain operational documentation, runbooks, and incident procedures

Requirements:

-Proven experience in AWS operations and production support environments.

-Strong knowledge of EC2, ECS, S3, IAM, VPC, CloudWatch, Route 53, Load Balancers, and Infrastructure as Code tools such as CloudFormation or AWS CDK.

-Experience with Docker, ECS, CI/CD pipelines, Jenkins, and AWS Code services.

-Knowledge of Aurora PostgreSQL, MongoDB Atlas, RabbitMQ, and monitoring tools such as Datadog and X-Ray.

-Strong troubleshooting skills across infrastructure, networking, databases, and cloud services.

-Experience with disaster recovery, failover testing, backup strategies, and resilience practices.

-Scripting and automation skills using Python and Bash.

-Ability to read and troubleshoot Java, Python, or TypeScript code.

-Experience managing production incidents, root cause analysis, and operational runbooks.

-Strong communication, analytical, and documentation skills.

Shape your future with us @Xtedder

Av. Engenheiro Duarte Pacheco Amoreiras
Torre 1, Piso 3 S9
1070-101
Lisbon, Portugal