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Job Description:

We are looking for an Operations Consultant with experience in system operations and application support, responsible for ensuring the execution, monitoring, and continuous improvement of production processes, maintaining service stability and availability.

Responsibilities:

• Ensure operational maintenance of the CMDB, including documentation updates, obsolescence, and vulnerability management;

• Provide Level 2 operational support;

• Define, schedule, and execute batch jobs using Control-M;

• Monitor processes in real time and respond to incidents (failures, dependency issues, SLA breaches);

• Launch and monitor production processes in Open and Control-M;

• Perform incident recovery in production environments;

• Manage and intervene on system resources (disk space, queues, catalogs, etc.);

• Monitor file transfers and handle related incidents;

• Provide technical support to application teams;

• Optimize processing chains and reduce batch execution times;

• Participate in production deployments and change management activities;

• Provide scheduled and on-call support (HNO);

• Create and maintain operational documentation and work instructions;

• Produce availability and performance reports;

• Support solution development in coordination with the Project Manager/ScrumOps;

• Act as a technical integrator;

• Ensure compliance with DevOps best practices, including automation, security, and observability.

Requirements:

• Experience with Windows and Linux/Unix environments;

• Knowledge of IAS application servers (Tomcat, Apache, JBoss, or similar);

• Hands-on experience with Control-M;

• Background in production operations and application support;

• Strong analytical and incident resolution skills;

• Ability to work collaboratively and communicate clearly.

Shape your future with us @Xtedder

Av. Engenheiro Duarte Pacheco Amoreiras
Torre 1, Piso 3 S9
1070-101
Lisbon, Portugal