Explore exciting opportunities at Xtedder and join our dynamic team!

Job Description:

We are seeking a Junior Application Analyst focused on application maintenance and incident resolution, with strong SQL skills. The role supports production applications, incident analysis, and system stability.

Responsibilities:

• Monitor applications and provide first and second level incident support.

• Analyse functional and technical issues to identify root causes.

• Use SQL queries to analyse data and support incident resolution.

• Manage and follow up incidents and requests through ticketing tools.

• Work closely with technical and functional teams to resolve application issues.

• Document incidents, solutions, and operational procedures.

• Support corrective and minor evolutionary maintenance activities.

Requirements:

• Background in Information Technology or related field.

• Strong knowledge of SQL (queries, joins, filters).

• Experience or exposure to application support and incident management.

• Analytical and problem-solving skills.

• Good communication and organisational skills.

• Willingness to learn and collaborate in a team environment.

Nice to have:

• Experience with ticketing tools.

• Knowledge of relational databases (PostgreSQL, MySQL, Oracle).

• Basic understanding of ITIL or support processes.

Shape your future with us @Xtedder

Av. Engenheiro Duarte Pacheco Amoreiras
Torre 1, Piso 3 S9
1070-101
Lisbon, Portugal