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Analista Aplicacional Júnior
< Hybrid_3x >
JOB REF NO:
JOBX-A7079A7B
Job Description:
We are seeking a Junior Application Analyst focused on application maintenance and incident resolution, with strong SQL skills. The role supports production applications, incident analysis, and system stability.
Responsibilities:
Monitor applications and provide first and second level incident support. Analyse functional and technical issues to identify root causes. Use SQL queries to analyse data and support incident resolution. Manage and follow up incidents and requests through ticketing tools. Work closely with technical and functional teams to resolve application issues. Document incidents, solutions, and operational procedures. Support corrective and minor evolutionary maintenance activities.
Requirements:
Background in Information Technology or related field. Strong knowledge of SQL (queries, joins, filters). Experience or exposure to application support and incident management. Analytical and problem-solving skills. Good communication and organisational skills. Willingness to learn and collaborate in a team environment. Nice to have: Experience with ticketing tools. Knowledge of relational databases (PostgreSQL, MySQL, Oracle). Basic understanding of ITIL or support processes.
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Av. Engenheiro Duarte Pacheco Amoreiras
Torre 1, Piso 3 S9
1070-101
Lisbon, Portugal