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ITSM & Automation Consultant – BMC Control-M & EasyVista

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JOB REF NO:

JOBX-C1CD6F24

Job Description:

We are looking for a Supervision Technology Consultant with experience in BMC Control-M, EasyVista, and Unix/Linux system administration to join a team dedicated to the operation and supervision of technology platforms within the Public Administration sector.

Responsibilities:

  • Operate and support the BMC Control-M solution;

  • Use and configure the EasyVista platform within an ITSM framework;

  • Administer Unix, Linux and Solaris systems;

  • Develop and maintain Python and Shell scripts;

  • Support incident and problem management processes;

  • Ensure alignment with IT Service Management best practices;

  • Produce technical documentation and collaborate with cross-functional teams;

  •  

  • Contribute to process automation and operational improvements.

Requirements:

  • Minimum 3 years of experience in:

    • BMC Control-M operations;

    • EasyVista usage;

    • Unix, Linux and Solaris systems;

    • Python and Shell scripting;

  • Proficiency in Portuguese and English (written and spoken);

  • At least 2 certifications per consultant (or equivalent), with the team collectively holding the following certifications:

    • ITIL Foundation in IT Service Management;

    • EXIN IT Service Management Foundation – ISO/IEC 20000;

    • ITIL Release, Control and Validation;

    • Red Hat Certified System Administrator;

    • Scrum Master;

    • ITIL 4 Strategist – Direct, Plan and Improve;

    • Project Management Professional (PMP).

Nice to have

 

  • ITIL Expert certification;

  • EasyVista Foundation certification;

  • Associate in Python Programmer certification;

  • Minimum 2 years of experience in:

    • Oracle Database and SQL;

    • Grafana and Graylog;

    • BMC Discovery;

    • Ansible and Jenkins.

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